FAQ
Welcome to our FAQ page! Here, you'll find answers to the most common questions about our cleaning services. Whether you're looking for more information on our offerings, pricing, or how to schedule an appointment, we've got you covered. If you have any additional questions, don't hesitate to reach out – we're here to help!
What types of cleaning services do you offer?
We offer a variety of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialty services such as window washing.
How often should I schedule cleaning services?
The frequency depends on your needs. We offer one-time, weekly, bi-weekly, or monthly cleaning services. For homes, weekly or bi-weekly is common, while commercial spaces may require more frequent cleaning.
Are the cleaning products safe?
Yes, we use eco-friendly, non-toxic cleaning products whenever possible. If you have specific preferences or sensitivities, please let us know, and we can accommodate special requests.
How long does a cleaning session take?
The duration of the cleaning depends on the size of the space and the type of service requested. A typical home cleaning may take 1-3 hours, while deep cleaning or larger spaces may take longer.
Do I need to be home or in office during the cleaning?
No, you do not need to be home during the cleaning. Many of our clients provide access via a lockbox or key arrangement. We take great care with your property and security.
What happens if I’m not satisfied with the cleaning?
If you're not completely satisfied with the service, please let us know within 24 hours, and we’ll return to address any issues at no additional cost.
What Our Clients Say
Tyaira B., Residential Client
"Thank you so much! I'm going to book you for my grandmother's home as well. You really did a good job. I appreciate it!"